SIDEBAR:The Comfortable Exercise
For 24 HOURS make EVERYONE you come in contact with, feel “comfortable” – not happy – but comfortable. Be clear about what that means.
Therefore, keep close watch to see that what you are saying and doing is making people comfortable. If it is not making them “comfortable”, try something different.
You must be PRESENT, FOCUSED, LISTENING ON ALL LEVELS OF YOUR BEING, ADJUSTING TO WHAT YOU RECEIVE FROM THE PERSON, TAKING YOUR TIME AND PUTTING YOURSELF IN THEIR SHOES.
This is your objective for 24 hours. You may not tell them what you are doing.
AND WHEN YOU FINISH THIS ASSIGNMENT, I HAVE ONLY ONE QUESTION. WHAT DID YOU LEARN?